The Consumer Council has promoted NIOF Members as first choice for oil consumers in their new publication, "Switch On - a guide for energy uers - Home Heating Oil". The guide advises consumers to ask if their oil distributor if they are a NIOF Member as they have a customer charter in place.
David Blevings, NIOF said, " We welcome the publication of this guide. The advice and guidance is good news for consumers and purchasing from a NIOF Member means they have the support of a bona fide trade association should something go wrong".
Copies of the guide are available FOC from the Consumer Council or the Federation or online at http://www.consumercouncil.org.uk/images/uploads/languages/38972_Switch_On_Home_Heating_Oil.pdf